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1. Booking and Payment

1.1. The property is let to you for the period stated in your booking confirmation. You agree to not sublet or assign the property or any part of it. Extensions are subject to availability and approval by the Property Manager.

1.2 A 50% Deposit is required to guarantee your booking.


2. Residential Amenity & Good Neighborly Behavior

2.1. The Visitor must comply with the By-Laws that apply to the property, engage in good neighborly behavior, preserve the residential amenity and not be a nuisance or annoyance to adjoining or neighbouring occupiers (eg. loud music, parking). Particularly noise should be kept to a minimum between 10pm and 8am.

2.2. The maximum number of persons that may be accommodated at the property is specified in your booking confirmation. Excess persons will be required to vacate the property or a pro rata charge may apply if appropriate bedding is available at the property at the Property Owner's discretion. The property has a 'no party' and 'no functions policy' unless prior express approval is granted by the Property Owner.

2.3. The Visitor must leave the property in a clean and tidy condition, and adhere to recycling/garbage removal programs.

3. Bond/Security Deposit and Property Damage

3.1. A Bond/Security Deposit may be required by the Property Manager of an amount typically equivalent to $500 or 50% of tariff, otherwise as advised by the Property Owner prior to Arrival.

3.2. The Visitor may not remove any of the furniture or effects from the property and will be liable for any furniture or effects damaged or missing from the property. Furniture must be returned to its original position.

3.3. The Property Owner has the authority to deduct monies from the Security Deposit or credit card to remedy any damage, excess cleaning, missing items, excess utilities caused by the Visitor, or to invoice the Visitor by email, fax or post for immediate payment.

4. Liability & Rental Guarantee

4.1. You agree to indemnify the Property Owner and/or Property Provider from any claim of loss of personal effects or financial damage direct or indirect whatsoever incurred by you in booking the property.

5. General Conduct

5.1. The Visitor/s must not smoke within the property else a deodorising fee will apply.

5.2. The Visitor must, every time they depart the property, securely lock doors and windows, and switch off lighting, appliances and water to conserve resources and avoid damage.

5.3. The Visitor shall immediately report to the Property Owner any repairs required or damage.

5.4. Animals are permitted ,but any damage caused by said animals is the responsibility of the visitor.

6. Right to inspect the Property and re-enter the Property

6.1. The Property Owner has the right to inspect the property during the booking period subject to reasonable prior notice being given unless the Property Owner has reasonable grounds to believe that the property is being damaged or at risk or if the Visitor breaches any term of this agreement.

7. Arrival, Departure & Keys & Lock Outs

7.1. Visitors may collect the keys after 2pm on the Arrival Date from the Property Owner, unless otherwise agreed in writing prior to arrival. Visitors must reconfirm the check-in and key collection time 48 hours to arrival. Photo ID & credit card details are required when collecting keys. Arrival or Departure outside of the hours 8am to 8pm may incur additional fees the Property Owner will advise these at the time of booking.

7.2. The property must be vacated by the Visitor and keys returned to the Property Owner by 10:00 am on the Departure Date. Failure to depart will authorise the property owner to levy additional charges for rental and costs incurred. Late departures are available.

7.3. Visitors are responsible for keys (including access devices) and loss of keys and key/lock replacement costs will be passed on to the Visitor.


8. Cancellations

8.1. Cancellations 0-7 days 100% of total forfeiture. 8-14 days 50% forfeiture, or as per the terms of your agreement.

9. Right of refusal and application of other Special Conditions

9.1. The property owner may refuse at its discretion to accept any Visitor. Furthermore, the property owner may require that other Special Conditions be agreed to on arrival of the Visitor.

10. Privacy and General Law

10.1. Bald Hills Bed and Breakfast and the property owners will not share your personal information with any third party, unless it is required to complete your booking, provide services to you, or settle your account. Please Read our Privacy Policy 

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